ECM Planning

Customers are looking for lots of things today, vertical expertise, deep horizonal process knowledge as well as product specific technical acumen. Our experienced staff can help round out your team’s capabilities in any of these areas.

We have deep vertical experience including:

  • Insurance
  • Healthcare
  • Finance/Banking
  • Manufacturing
  • Higher Education

Not only is our bench deep with vertical knowledge we have been automating functions such as AP invoice processing, HR on-boarding, loan processing, insurance underwriting and PFS for decades.

We offer a vast array of planning services, ranging from detailed analysis of specialized business processes, to extensive analysis of enterprise infrastructure and ECM performance.

The best part is, our staff understands the jargon, vertical or horizontal, and can help paint a common everyday scenario that everyone can understand and work from.

Logical for the long-term

We can help you enhance the performance of your existing or proposed ECM solutions, both now and into the future. Our high-availability and DR services help you to meet compliance requirements and service level agreements without overtaxing your current technical team.

We can quickly expose how individual processes and the technology supporting them changes the overall efficiency and profitability of your organization, by partnering closely with you.

We can help you enhance the performance of your customer’s existing or proposed ECM solutions, both now and into the future. Our high-availability and DR services help them meet compliance requirements and service level agreements without overtaxing yours or their current technical teams.

“We recently acquired another company. They were an IBM shop with Datacap and FileNet P8 talking to PeopleSoft. We were used to working with Kofax, OnBase and SAP. TSC worked with both sets of resellers and our company to help talk the jargon that our combined company could understand. They came up with a solution that helped us with the conversion process to get all of our content into one system.”

Satisfied Partner

We can quickly expose how individual processes and the technology supporting them changes the overall efficiency and profitability of their organization, by partnering closely with you and yours.

Enterprise Planning Services

We will determine areas for enhancement in your customer’s business operations and workflows and use our efficient guidelines for integration of the ECM architecture into their company’s technology design.

Infrastructure & Performance Assessment

Our comprehensive ECM team, which includes an infrastructure analyst, ECM solution engineer and a DBA, will work in sync with your team to identify areas for enhancement and optimization. We will evaluate your client’s systems and infrastructure using cause and effect analysis.

Solution Assessment

Our team can assist you in developing simple or complicated workflows to build for your customer. Conversely, we can use our years of experience to evaluate their current processes and recommend changes and improvements. This can range from a simple departmental capture application to a complex automated and integrated workflow process.