Enterprise Content Management (ECM)

Every organization has need to manage information across their organization whether you are a three person shop, a larger company with multiple departments or a global enterprise with locations around the world, the need is the same.  Get information into the right hands, in a timely, safe and secure manner in order to make good business decisions.  Information comes in many formats such as PDFs, email, Word documents, faxes, electronic forms, data streams, etc.  It is not uncommon for the need to bring many of these sources of information together to make a complete record, and that’s what an ECM program can do for you.

So what features make up an ECM System? 

The following is a list of the key components of an ECM System:

• Document Management – Allows for the searching, sharing and cross referencing of information.  DM also allows additional faetures such as Versioning for contract management.
• Records Management – Allows for managing records retention, validating records lifecycles, records purging in compliance with legal requirements, freezing records needed for litigation, and applying security to limit access to authorized viewers.
• Document Imaging – Provides the ability to scan documents on an Ad-hoc basis, high volume, batch scanning, web scanning or distributed scanning from multiple locations. This can include features such as adding pages to a stored image file or applying an OCR process to allow for full-text searching.
• Workflow Automation – Allows you to automatically move information throughout your organization in a timely manner according to business rules established by you, in order to eliminate bottle necks that arise from manual processes.  Common processes for workflow automation including Invoice processing, legal review, employee onboarding, and a host of processes that require visibility to mulitple people in your organization.
• Email Management – Allows for the storage, archiving and distribution of email that needs to be included as part of a record or transaction; email is often used to receive critical information to be stored in your ECM as well as to launch workflow processes.
• Search – Is a critical area of an ECM.  The key value of an ECM central repository is that you can find the information you need quickly and cross reference it to related information.  This can be keyword search, full-text search, partial word search, fuzzy search along with a variety filters to find what you need!
• Reporting – Give you the ability to gain visibility and clarity into your organization with pre-built reports and custom reports to make vital business decisions.  Exception Reports can also be a great value to identify missing information in your records repository.

These seven core features along with dozens of other feature sets allow for increased efficiency, reduced risk, and smarter business decisions by utilizing your data to mine for intelligence, trends and risks that will keep your orgainzation at an optimal level! 

We offer best-in-class Enterprise Content Management (ECM) solutions to help organizations properly capture, manage, store, retrieve and preserve their valuable content in a secure repository.  In addition, we can improve business processes with workflow automation, business rules automation and electronic distribution.  Organizations need better ways to manage various types of content such as documents, images, text files, email, faxes, audio, video, drawings, photos, and more.  As the speed of business increases, the need to access information more quickly has become critical.  Our robust award-winning technology provides organizations with an intuitive, efficient way to achieve these goals.