RPA is not a new technology, but with the current thriving business climate to seek out efficiencies, gain competitive advantages, improve customer service, and the need to automate predictability, more and more organizations are seeing the value of implementing RPA technology! 

RPA is a collection of technologies that enable software robots (bots) to perform repetivie tasks that are normally performed by people.  These tasks are predictable, structured activities such as order processing, employee onboarding, or invoice processing, and bots allow you to automatically execute these tasks without the cost of human labor.